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Wednesday, December 21, 2011

Social Media And Millennials (+ An Infographic!)

There's some debate about what age range, exactly, makes up the Millennial generation, but there is certainly no debate that this is a segment being eagerly watched by marketers around the world.

Scroll on for an infographic shared with us by www.onlinegraduateprograms.com that includes some interesting digital stats on millennials, including the following:
75% of millennials are on a social networking site
1/5 of this population has posted a video of themselves online
and 74% of millennials feel that new technology makes life easier

You can also read some more stats on this demographic by visiting Pew Research.
Millennials
Created by: Online Graduate Programs

Friday, December 16, 2011

Top posts from 2011

As the year wraps up, we're taking a look back at 2011: back in April we enjoyed the Social Media and Communities 2.0 conference in Boston, and June saw us at the Measure Up event, then the summer months saw us working on our redesign and in the fall we launched our rebranding as the "Digital Impact Blog."

In between social media and the digital marketing world continued to evolve. The world welcomed Google+, (and then debated its success) and the new social network was one of the top search terms of 2011. In addition we saw the introduction of Facebook's "Timeline" and the "new new" twitter just launched as well. Zynga's IPO today highlights the continued growth of social gaming. Let's look at the top viewed posts from this blog in 2011:

1. Stories of Social Media marketing success from Kraft, Unilever, Ubercool and more Thursday, February 17, 2011
Exploring some of the keynote sessions from the 2011 SocialC20 conference.

2. Does Your C-level Finally Get Social Media? Feb 1, 2011
A guest post by by Sasha Strauss, Managing Director & CEO, Innovation Protocol

3. and 4. #muconf11 Live: Day Two, Measuring the Marketing Mix Jun 7, 2011 and #muconf11 Live: Hot Topics and Prolific Twitterers Jun 6, 2011
These two popular posts featured content from our June Measure Up conference

5. The Social Future Wednesday, March 9, 2011
A guest post by BJ Emerson, Social Technology Officer at Tasti-D-Lite

6. Is Your Business A Social Business? Jun 13, 2011
Featuring one of our social media webinars Social Business: How to Create a Holistic Approach to Social Media with Alex Beauchamp, Senior New Media Manager, Citrix Online

7. Measure Up Podcast Series: Debjani Deb May 19, 2011
This episode of our Measure Up Podcast series featured speaker Debjani Deb of EmPower Research.

8.Social Media and Community Scorecard Examples Monday, February 28, 2011
This post featured generic social media scorecard examples to show how various companies are demonstrating their ROI

9. The State of Online Branded Communities Monday, January 24, 2011
A guest post by Kathy Baughman, Principal & Founder, ComBlu

10. Selecting a Primary Community Platform Part 1 Friday, January 21, 2011
A guest post by by Tim Albright, Director of Community Strategy at Jive Software (which incidently also just had their IPO recently.)

We'll certainly be looking forward to new developments in 2012, be it in the Mobile Marketing world, social or somewhere else. What are your predictions?

Wednesday, December 14, 2011

Social Media for Innovation & Product Development, See What Top Brands Are Doing

Are you utilizing internal social media to drive idea generation from within the company? Are you leveraging social media to source great ideas from the outside?

Over at our sister blog, The Front End of Innovation, you can find a sneak peek of the upcoming Front End of Innovation EMEA, taking place 27-29 February in Zurich, Switzerland, which will feature full day intensive on the ways top brands such as Philips, IBM, Rabobank, and BBVA are utilizing social media.

Head over to The Front End of Innovation for details on the sessions and to get a 15% discount on registration.

Thursday, December 1, 2011

Save 15% on The Mobile Marketing Conference


The world would sooner leave the house without a wallet than a mobile device - making mobile, the new door of commerce. Yet, many of today's leading marketers still struggle with exactly how much to take advantage of the new opportunities - not only when it comes to connecting but specifically how do you drive transactions?

The Mobile Marketing Conference will show you how to leverage the mobile medium to build meaningful mobile experiences and convert mobile interactions to transactions. Designed for marketers, by marketers, it is the only event of its kind exclusively focused on marketing to this medium.


The Mobile Marketing Conference will arm you with the insights, relationships and courage you need to succeed in the mobile world: capture share of mind, drive transactions and prove ROI.

Here is a quick peek at this year's conference:

Pre-Conference Workshops:
• Developing Brand Building Apps to Last: Design, Information Architecture & Fundability- Rick Gardinier, BRUNNER & Shan Quigley, BRUNNER
• Best Practices in Creating Mobile Websites - Stephen Gates, STARWOOD HOTELS & RESORTS
Download the brochure to learn more about these workshops

Main Conference Keynotes:
• Building Brands in the Mobile Medium - Jeffrey Hazlett, THE HAYZLETT GROUP
• Maximizing Brand Impact in the Mobile Space - Yonatan Feldman, GILT GROUPE
• Mobile Marketing: What in the World is Going on? - Allen H. Kupetz, CRUMMER GRADUATE SCHOOL OF BUSINESS AT ROLLINS COLLEGE & Author, The Future of Less
• Mobile Usage Insights: Modeling Mobile Customer Behavior - Peter Fade, WHARTON CUSTOMER ANALYTICS INITIATIVE
• Strategies to Measuring Mobile Impact on the Bottom Line - Tom Poole, CAPITAL ONE FINANCIAL CORP
• Mobile: The Game Changer in Shopper Experience - Catherine Roe, GOOGLE
• Digital IQ & Shareholder Value - Scott Galloway, L2
Download the brochure to see full session descriptions.

Main Conference Breakout Tracks:
• Track 1: Strategy
• Track 2: Mobile Experience & Engagement
• Track 3: Trends & What's Next?
Download the brochure to see track speakers and full descriptions.

We’re offering an exclusive 15% discount to readers of our blog, use code TMMC12DIGITAL to save. Register here.

We hope to see you in Miami.
The Mobile Marketing Conference Event Team



Join Our Communities:
Twitter: https://twitter.com/TheMMConference
LinkedIn: http://linkd.in/vXcAdM
Facebook: http://on.fb.me/uFo6zi

Tuesday, November 29, 2011

Identifying & Acquiring 500,000 Customers on Facebook: Complimentary Webinar

Join us two weeks from today for a complimentary webinar, "How to Identify & Acquire 500,000 Customers on Facebook in 120 Days While Tracking and Maximizing Your ROI"

This case study presentation will demonstrate a data-driven approach to identifying and acquiring your ideal customer on Facebook and effectively measuring ROI for your Facebook marketing initiatives. We will discuss:
• Why most brands are failing on Facebook

• Using deep data profiling to reach and expand your customer base on Facebook

• Understanding Noise and Connectivity and how they affect your brand's ability to communicate on Facebook

• Monitoring and Maximizing your brand's ROI for your Facebook marketing campaigns

Register here:
https://cc.readytalk.com/r/hugsof8qx81n
Sponsored by: LoudDoor

Register with code MWJ009-BLOG

Plus, there is still time to join us for "Tips for Building a Branded Social Game" on Tue, Dec 6, 2011 at 1:00 PM EST.

Beyond the visible popularity of online social games such as Zynga’s FarmVille and Mafia Wars, social gaming while users are engaged with Facebook continues to grow as a tremendous marketing opportunity with approximately 320 million users playing social games each month.

In Vitrue's webinar on Tips for Building a Branded Social Game, learn best practices on how to increase engagement, acquire more fans and more all through the integration of your brand into a social game.

We'll show live examples of games, discuss the technique that they implement, including leaderboards, challenge-a-friend, in-game charitable giving, sweepstakes, giveaways and coupon integration. We'll also cover how to Simplify and Beautify your branded games. Talk will also include the pros and cons of building your own game versus trying to integrate with an existing mega-popular social game.

Register for this free session with priority code MWJ0012-BLOG here: https://cc.readytalk.com/r/i8ue1pd1jxz8

Tuesday, November 22, 2011

Improve Your Social Game - Complimentary Webinar

Join us two weeks from today for a detailed webinar covering reasons why brands should be using social gaming, tips, tricks, ROI measurement and best practices for building a branded social game. We'll show live examples of games, discuss the technique that they implement, including leaderboards, challenge-a-friend, in-game charitable giving, sweepstakes, giveaways and coupon integration.

We'll also cover how to Simplify and Beautify your branded games. Talk will include the pros and cons of building your own game versus trying to integrate with an existing mega-popular social game.

Tips for Building a Branded Social Game
Tuesday, December 6, 2011, 1:00 - 2:00 PM EDT

Presenter:
• Adam Archer, General Manager, Vitrue Games

Register today & secure your spot: https://cc.readytalk.com/r/i8ue1pd1jxz8
Sponsored by: Vitrue
Register with priority code MWJ0012-BLOG

Monday, November 21, 2011

Introducing The Mobile Marketing Conference – Save $600

Did you know that mobile is expected to be most influential advertising medium over the next three to five years?

With consumers now spending more than 6 times as much time in an app versus a traditional website, the opportunities to build brand love in this medium have increased exponentially. Yet, many of today's leading marketers still struggle with exactly how much to take advantage of the new opportunities - not only when it comes to connecting but specifically how do you drive transactions?

The Mobile Marketing Conference - an event designed around action-ability - real world BRAND stories showcasing action and demonstrating value.

The Mobile Marketing Conference will show you how to leverage the mobile medium to build meaningful mobile experiences and convert mobile interactions to transactions. Designed for marketers, by marketers, it is the only event of its kind exclusively focused on marketing in this medium.

With case studies from leading brands like Google, JetBlue, L'Oreal, Turner Networks, Conde Nast, Capital One, Gilt Groupe, Taco Bell and more, The Mobile Marketing Conference promises a return on your investment.

Keynotes:
• Chaired by Jeffrey Hayzlett, Celebrity CMO, Author of The Mirror Test and Founder of The Hayzlett Group
• Professor Scott Galloway, Clinical Profesor of Marketing, NYU Stern & Founder of The Red Envelope
• Allen Kupetz, Author, The Future of Less
• Catherine Roe, Head of CPG, Google
• Jason Tester, Futurist, Institute for the Future
See the full speaker list.

Key focus areas include:
• Integrating mobile into the greater marketing strategy
• Aligning mobile strategy with brand goals
• Allocating resources across the mobile channel
• Usage patterns and mobile behavior
• Mobile advertising
• Mobile gaming
• Optimizing social media efforts for mobile
• Designing seamless user experiences
• Website optimization
Download the brochure to see full session descriptions 

To stay competitive, your brand must have a short and long term mobile plan. The Mobile Marketing Conference will arm you with the insights, relationships and coverage you need to succeed in the mobile world: capture share of mind, drive transaction and prove ROI.
Save $600 when you register before Thanksgiving! Register now.


We hope to see you in Miami.
The Mobile Marketing Conference Event Team

Join Our Communities:
Twitter: https://twitter.com/TheMMConference
LinkedIn: http://linkd.in/vXcAdM
Facebook: http://on.fb.me/uFo6zi

Thursday, November 17, 2011

Third Annual “State of Online Branded Communities” Study Released

Our SocialC20 friends at Comblu have released the third annual “State of Online Branded Communities” study. For your copy of the findings, click here.

It's no surprise that "An organization’s branded assets should offer a mix of content, conversation and community." and "Those brands that do community well present both the voice of the brand and the voice of the customer throughout their site experience."

However there were some new trends that surfaced, including:
Recommendation engines: With functionality that offers "If you enjoyed X you may also like Y" style recommendations, this service can be useful to communities across industries.
Advocates: the use of advocates is still low (20% adoption rate), but communities that adopt this practice have much higher engagement levels.
Mobile: 16% of the communities reviewed offer an app. Mobile experiences are growing.

One result of the study is that the Word of Mouth Marketing Association (WOMMA), ComBlu and The Community Roundtable are collaborating to bring a community management certificate program to market to help standardize the job as well as help organizations train people who are assuming community management duties.

To learn more about the study, including what brands performed best, download your copy of the findings here.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Wednesday, November 9, 2011

Upcoming Complimentary Web Seminars – Targeting, Social Gaming & Measuring ROI of Facebook

Targeting: How to Effectively Reach the Unidentified 90% of Your Audience
Tuesday, November 15th, 2011, 1:00 - 2:00 PM (EST)

Presenters:
• Mallika Chakravarti, Subject Matter Expert, Autonomy
• Jody Schiavo, Subject Matter Expert - WCM

Targeting works. There is no question that by aligning content to known segments, marketers can dramatically increase conversion rates and maximize revenue. Unfortunately, only a small percentage of your overall audience is known. So how do you effectively reach the other 90% and boost your marketing revenue exponentially?

Data offers a potential solution, but also adds a problem. More data doesn't mean more insight. In fact, it can lead to more confusion. However, by developing a conceptual understanding of your data, you can use your marketing initiatives to generate truly actionable insights and create smarter segments for greater success.

Find out how to:
• Discover high value segments and the best way to optimize against these segments over time to maximize response
• Efficiently leverage insights from all of your marketing channels to transform the effectiveness of your initiatives for the highest return on spend

Register today & secure your spot: https://cc.readytalk.com/r/v9pczkilw0jz
Sponsored by: Autonomy







Tips for Building a Branded Social Game
Tuesday, December 6, 2011, 1:00 - 2:00 PM EDT

Presenter:
• Adam Archer, General Manager, Vitrue Games

Join us for a detailed webinar covering reasons why brands should be using social gaming, tips, tricks, ROI measurement and best practices for building a branded social game. We'll show live examples of games, discuss the technique that they implement, including leaderboards, challenge-a-friend, in-game charitable giving, sweepstakes, giveaways and coupon integration. We'll also cover how to Simplify and Beautify your branded games. Talk will also include the pros and cons of building your own game versus trying to integrate with an existing mega-popular social game.

Register today & secure your spot: https://cc.readytalk.com/r/i8ue1pd1jxz8
Sponsored by: Vitrue





Identifying & Acquiring 500,000 Customers on Facebook & Measure ROI in 120 Days (A Case Study)
Tuesday, December 13, 2011, 1:00PM - 2:00PM EDT

Presenter:
• Jeff French, Co-Founder & CEO, LoudDoor

This case study presentation will demonstrate a data driven approach to identifying and acquiring your ideal customer on Facebook and effectively measuring ROI for your Facebook marketing initiatives. In addition, the case study will cover cutting edge optimization techniques for Facebook's News Feed algorithm (EdgeRank).

• 70% of all posts are never seen that come from brands.
• A post that makes top stories is 20 times more likely to have action taken on it -
Are you reaching top stories?
• Less than 2% of people return to a page after liking it. Do you know why?
EdgeRank is everything for brands.

Register today & secure your spot: https://cc.readytalk.com/r/hugsof8qx81n
Sponsored by: LoudDoor

Tuesday, November 1, 2011

Some updates to the Community 2.0 Blog

Please pardon our appearances in the near future as we make some updates to the Community 2.0 blog. As you may already be seeing, the blog is now hosted at digitalimpactblog.com. No need to update your bookmarks, but we hope this new title and an upcoming redesign will better reflect the information we hope to serve to you.

Since it's beginnings, the Community 2.0 blog has always tried to be a valuable resource on social media marketing and communities. Now, as the digital marketing world continues to expand we are also expanding our coverage to include a 360 degree view of digital marketing, be it mobile, social or whatever the next big thing happens to be. As one part of this process, we're introducing The Mobile Marketing Conference, March 19-21, 2012.

Let us know in the comments if there is anything in particular you'd like to see covered as we make these changes. Thanks!

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Monday, October 24, 2011

Checking Back in With Google Plus

With news of a new mp3 store circling the web, and the lingering question of brand pages coming back into light, let's take a look at where Google+ is several months down the line from it's introduction.

If you look back at this Ad Age interview from July, you can see that Google+ was in the process of running a beta program for companies, however at this date only a very select few branded pages do exist. This week, Mashable asked some ad agencies to imagine their vision of a Google+ branded page. What do you think of these imagined designs?

Perhaps the more important question is, Will brands even want or need to be on Google+ by the time the brand pages are launched to the public? Is Google+ an effective way to interact with fans?

On October 14th, it was reported that Google was shutting down their "Buzz" service  as Google+ quickly eclipsed it in popularity.  However, there is some question that the network is truly growing fast enough to make it a real competitor in the social space. (For example this listicle in PCWorld explores 5 reasons Google+ may be failing to grow. Even as early as July, reports were citing a drop in traffic after the initial buzz wore off. But, not to get too cynical too fast, the service did see a jump in September that kept the service growing faster than Facebook. (Chart: Google+ Hit 10 Million Users 50 Times Faster Than Facebook - Technology - The Atlantic Wire). This study by Polaris Marketing Research Inc. and its data collection partner SSI also shows that the network will continue to grow.

And maybe it will, maybe a new music store will bring users back to the platform who dropped off after the new-and-shiny wore off, still it doesn't seem like a good sign when even Google's CEO seems to have gotten over the buzz.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Thursday, October 20, 2011

How Do Trending Topics Pick Up Steam

The Holy Grail of Twitter awareness comes in the form of the 10 Trending Topics that appear on most peoples home profile screen (unless you have it filtered by city in which case your topics are going to be slightly different from the worldwide default).

If you’re looking to use Twitter’s Trending Topics to give your latest campaign a little push, you might be out of luck. These topics reach the eyes of millions of users, but could be one of the hardest clubs to infiltrate in the entire web.

But let’s at least take a look at what gets them started and who is responsible for making them take off.

General Popularity
When you are talking about Trending Topics you are talking about a global (albeit very United States-centric) consciousness. This is not a small community concerned with a single topic, Twitter attracts every type of online user and as such their Tweets are equally as diverse.

Until an algorithm change by Twitter earlier this year you could expect that whatever was a popular thing worth mentioning would be a trending topic; and it would stay that way for a long time. Credit goes to Justin Bieber, who rose from the Internet-celebrity ranks to become a bonifide superstar in the real world. But once he was there you couldn’t scrap the teen heartthrob off Twitter’s sidebar.

With Twitter’s algorithm change the topics are forced to be of recent popularity and topics that have trended before are rarely seen again. But that doesn’t mean that popular culture still doesn’t hold a permanent stake on the trending list.

Popular News Events
With Twitter’s main purpose being an online extensive of real-world conversations it is no surprise that popular news events will naturally become Trending Topics.
And even with Twitter’s demographic statistics, National news stories are still a major concern for all groups. You can bet news to be a constant on the Trending list.

Large Networks
The most curious Trending Topics are the hashtags that seem to spring from nowhere and elicit action from other users; the #CoolestMovieLine and #MyGirlfriendLikesMy type hashtags.

These tags seem to appear naturally and really get people involved in the conversation; a marketers dream come true! But just how do these work?

If you click on any such hashtag and search through the people that are tweeting them on Twitter you can scroll back to the beginning. You can see the first group of people who started using the tags. And more often than not these people will share a lot of similarities; they might show the interest in the same things in their tweets, they will be high volume tweeters, they will have a decent amount of followers, and they will usually be black. But who are these people?

They are huge networks of people that really grabbed hold of Twitter and made it their own. As first adopters interest waned, this group chose it as their new favorite Internet community. They made lots of friends, they participated A LOT. And the Truth or Dare style hashtags were their idea as well. And unless you are part of the group (which could take a lot of time being involved in the Twitter community) you aren’t going to influence their hashtags.

Twitter Celebrity
The question of how to become a Twitter celebrity is often answered with, “Be a real world celebrity first.” Consequentially the question of how to start a Trending Topic can be answered in much the same way, “Be a Twitter celebrity.”

There are countless examples of Twitter accounts with 100,000 and over followers simply starting a trend by asking for their followers to play along. It is that simple.

Frank Anderson is a social media and tech analyst. He also works on email exchange hosting with WebHosting.net.

Monday, October 17, 2011

Join us for three complimentary webinars on Naming, Voice of the Customer, and Targeting


As part of IIR's ongoing marketing webinar series, we'd like to invite you to join us for for “Choosing a name with confidence using new research techniques” on Thursday, October 27, 2011 from 11:00 AM - 12:00 PM EDT

Reserve your Webinar seat now at: https://www1.gotomeeting.com/register/381109592
Use priority code MWS0043TwitterBlog when registering

Selecting the right name for your product or service is one of the most important decisions a company can make – yet many traditional naming research studies create more questions than confidence. Can we risk something abstract? Does your category call for a name that is literal? In addition, what does well in brainstorming or qualitative might not pass muster with a broader audience who may be rating a name purely on appeal.
With this webinar, BuzzBack invites you to learn new techniques for naming. Through case studies, we'll demonstrate how you can integrate online qualitative techniques with scores and quantitative metrics to understand:
• what your name communicates and why
• visuals and imagery associated with the name
• emotional reactions elicited
• how memorable your name is
Featured Speaker: Brendan Light, SVP, Research & Development, BuzzBack Market Research

Plus, on Thursday, November 3rd, join IIR and Autonomy for “Understanding the Voice of the Customer: How to Effectively Gather and Leverage Customer Insight from Multiple Channels to Deliver a Superior Customer Experience”

Voice of the Customer is not just about surveys anymore. Customers are interacting with your brand through multiple channels including the website, retail store, contact center and even social media. You have to understand all of these multichannel interactions collectively to develop a complete Voice of the Customer.

Join us on this webcast and learn how you can easily gather and leverage data from all customer touchpoints to deliver a superior multichannel customer experience. Learn how you can easily:

• Collect real-time customer insight across channels
• Discover and act upon emerging customer trends
• Deliver a more personal and targeted customer experience
• Increase customer loyalty and reduce churn

Register here: https://cc.readytalk.com/r/dfkvlnr43efw

Then, on Tues, Nov 15, 2011 at 1:00 PM EST join us for ”Targeting: How to Effectively Reach the Unidentified 90% of Your Audience”
Targeting works. There is no question that by aligning content to known segments, marketers can dramatically increase conversion rates and maximize revenue. Unfortunately, only a small percentage of your overall audience is known. So how do you effectively reach the other 90% and boost your marketing revenue exponentially? Data offers a potential solution, but also adds a problem. More data doesn’t mean more insight. In fact, it can lead to more confusion. However, by developing a conceptual understanding of your data, you can use your marketing initiatives to generate truly actionable insights and create smarter segments for greater success.

Find out how to discover high value segments and the best way to optimize against these segments over time to maximize response. Learn how you can efficiently leverage insights from all your marketing channels to transform the effectiveness of your initiatives for the highest return on spend.

Speakers:
Mallika Chakravarti, Subject Matter Expert, Autonomy
Annie Weinberger, VP Marketing
Register here https://cc.readytalk.com/r/va5mqstr90z3

Tuesday, October 11, 2011

Future Trends in Social Media

Last week I had the pleasure of attending the IIR Future Trends conference. In addition to two full days of inspiring speakers, the conference kicked off with The New Social Currency Summit. Trends covered during the summit included the following:

Gamification:
From Cuisinart to Recyclebank, Gamification continues to be a huge marketing trend. Cuisinart connects with a new generation of customers through baby photo and recipe sharing contests as well as through their new Facebook game Cuisinart Memory Master. Meanwhile, Recyclebank encourages green behavior by rewarding recycling with points that you can redeem towards a charity or for rewards. In both these cases, the companies are building a strong online community through fun.

Fame/anonymity:
Richard Wise of Mirrorball informed the crowd that 26% of american teens expect to be famous by the time they are 25 years old. In a world where it's possible to be "internet famous" in a flash if you simply compose the right tweet or upload the best youtube video, this is hardly surprising, but will there be a backlash against the age of over-sharing?

The Social Business:
Jim Newswanger of IBM talked about the ways that IBM has approached social by allowing their employees to become online experts and human voices for the brand, and the ROI of doing so. (To learn more about IBM's social guidelines, you can actually view a presentation on it here.) By creating an environment that embraces social interaction, they've actually fostered an environment that is more welcoming to innovation in general.

For more coverage of the Future Trends event, including in-depth coverage of each of the sessions mentioned by guest blogger Aaron Keller, visit the Front End of Innovation blog here.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Friday, September 23, 2011

How will the new Facebook changes change your strategy?

Facebook changing out it's layout without warning to users has happened so many times now that it has become the butt of jokes. But what will the new Facebook changes mean for you and for your brand?

Under pressure from Google+, Facebook has rolled out some serious changes, including new privacy features such as being able to view your profile as anyone and enhanced friend list. The new news feed and introduction of the ticker add an additional layer of change.

To top that off, soon we will be seeing the "Timeline"


So what do all these changes mean for brands using Facebook to market? All Facebook wonders: "Will pages be able to reach their fans? Will it be worthwhile to spend ad money to build fan bases?"

And the answer is, it may. As it is currently, it appears that Facebook's new feed will be prioritizing posts that have a high engagement rate, fan pages with low engagement may have even more trouble reaching fans.

Perhaps the most important change to pay attention to is the introduction of GraphRank. As a part of EdgeRank, this new feature will primarily effect App usage. According to AllThingsD "Social discovery of apps is seen as the next frontier in solving the troublesome problem of finding useful and relevant programs from among hundreds of thousands of choices."

So what do you think of the new Facebook? Are you looking forward to Timeline? Are you considering joining the ranks of Facebook App developers? Let us know.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Tuesday, September 6, 2011

CALL FOR PRESENTERS - Submission Deadline Extended: The Mobile Marketing Conference

Submit a proposal to speak at the top industry event for mobile marketing.

Your Opportunity
Production has begun for the groundbreaking new event - The Mobile Marketing Conference (TMMC). A top destination for marketers, digital experts, strategists and mobile evangelists, TMMC reveals extraordinary ideas about leveraging the mobile medium to build brand awareness, consumer engagement and increased profits. The TMMC experience will empower you to connect more meaningfully with consumers through this "always on" medium. TMMC will be chaired by Jeff Hayzlett, Former CMO of Kodak and Author of The Mirror Test.

The Mobile Marketing Conference
Capturing Share of Mind, Catalyzing Transactions & Proving ROI
We are actively recruiting speakers to bring The Mobile Marketing Conference to life in 2012. The submission deadline is Thursday, September 8, 2011. Proposals will be accepted on a rolling basis so early submission is encouraged.
Added Bonus: All speakers will receive complimentary admission to the entire event (a $3,000+ value) and a discount code for 20% off the standard rate to pass along to colleagues and contacts.
This call for presenters is limited to client-side companies. If you are a vendor, consultant or solutions provider and wish to get involved, please see special notice below.

Topic Areas
We are looking for best in class presentations around mobile strategy, user experience & engagement and what's next. Specifically we are seeking case studies demonstrating the following key initiatives:
• Maximizing Brand Impact in the Mobile Space
• Using the Mobile Medium to Build Awareness & Engagement
• Developing Brand Appropriate Short & Long Term Mobile Strategies
• Translating Mobile Strategy at the Regional Level for Global Programs
• Harnessing the Amplifier Effect: Integrating Mobile into Your Overall Marketing Strategy
• Triggering Desired Customer Actions through Mobile
• Extending Engagement through Push Notifications
• Extending Your Loyalty Programs through Mobile
• Using Mobile to Drive Awareness of & Participation in Social & Digital Campaigns
• Mobile Usage Insights: Emerging Patters of Consumer Behavior
• Capitalizing on Augmented Reality to Deliver Truly Personalized Mobile Experience
• Generating Operational Efficiencies with Mobile
• Allocating Your Mobile Spend
• Understanding the Opportunities with LBS
• Engaging Customers at the Point of Experience to Capture Real Time Feedback

Please do not feel limited to by the list above. We are happy to consider topics not listed here that you feel would add value and be appropriate.
Formats Include
1. Case study presentation (30-45 minutes long)
2. Interactive ideation and brainstorming sessions to engage the audience in discussion (30-45 minutes long)
3. Panel with 3-4 people debating/discussing a particular topic (30-45 minutes long)

Speaker Benefits
Speakers enjoy many benefits of presenting at IIR's leading conferences including:
• Advance the purpose and value of mobile marketing
• Position their company as a pioneer in mobile marketing
• Reinforce their own position as a leader
• Share results of an exciting project
• Network with other industry leaders and participate in high-level discussions
• Access to IIR's private online community exclusively for speakers
Submission Guidelines & Deadline
For consideration, please email Krista Vazquez at kvazquez@iirusa.com with the following information by Thursday, September 8, 2011.
• Proposed speaker name(s), job title(s), and company name(s)
• Contact information including address, phone and e-mail
• Title of presentation
• Brief overview of the presentation (1 short paragraph plus 2 bullets that illustrate audience takeaways): Please note: if your proposal is selected, portions of this description will be printed in the brochure and used online to promote your participation
• Brief speaker biography (2 sentences max)
Special Notice to Vendors, Consultants & Solution Providers
Whether you are looking to build awareness, generate new business or strengthen existing relationships- a presence at The Mobile Marketing Conference will help you achieve your goals. Be at the right place at the right time. A limited number of sessions on the program are reserved for our event sponsors. Solution providers who wish to become part of the program should contact Melissa Ashley at mashley@iirusa.com.
Due to the high volume of responses, we are unable to respond to each submission. All those selected to participate as speakers will be notified shortly after the deadline.

Thank you for your interest in The Mobile Marketing Conference.
All the best,
Krista Vazquez
Conference Director & Director, Special Projects
Institute for International Research

Monday, August 29, 2011

Finding the "Goldilocks Zone" for Sucess on Facebook

On Tuesday, August 23rd I had the pleasure of sitting on on our webinar "How to Optimize Conversations on Facebook to Increase Your Social ROI" featuring Chad Estes, Vice President, Client Services at Vitrue.

If there is one real takeaway I learned from this webinar it is that there is no magical "right" answer for "When is the best time and day to post to your fans on Facebook?" In fact, as shown in the two slides below the optimal time to post can vary widely depending on what sort of brand you're representing.


The best way to find your optimal time and day? Try out different options, monitor responses, and see what works. What is "just right" for one brand may be all wrong for another.

Other takeaways from the presentation included:
  • Be wary of using automated publishers, Facebook has begun grouping posts by source and even subject, so using a publisher like Hootsuite may cause some posts to be missed.
  • A mix of deals or specials, exclusive content, conversational and informal content, and key events and announcements will provide maximum appeal for your audience
  • Attention spans are limited: Keep posts short and sweet, and include an image if possible!
  • Consider targeting your posts for greater impact
Sound interesting? You can view a recording of the presentation here.

If you enjoyed this content, consider joining us for the following upcoming webinars:

From Fragmentation to Integration: Understanding Customers at 360°
Chetan Saiya, Executive Director, Global MRM Sales, SAS

Thursday, September 1st, 2011, 1:00 - 2:00 PM EDT

Reserve your Webinar seat now at: https://cc.readytalk.com/r/czmaqtw0y7x2

Today's marketing leaders have to be plugged in to sales, service, technology and every other division that interacts with consumers. Media fragmentation, accelerated product life cycles, widespread globalization, and punitive regulatory constraints have made the CMO's job very challenging. Traditional marketing practices are no longer effective in delivering a holistic experience for your customers OR significant ROI for your bottom line. A 360 degree perspective is required to fully grasp all of the data and tools that are being used, creatively and effectively, to better understand and communicate with your customers.

Fortunately, Internet based collaborative technologies and marketing analytics enable a convergence of data that paints an entirely new picture - one you can act on intelligently to move from fragmentation to integration. Find out how to leverage new strategies to overcome these challenges.

Join us to gain a deeper understanding of how to create a consistent, personalized experience for your customers. We'll discuss:
· Leveraging customer insights
· Marketing interoperability
· Right offer, right channel

The Future of Email: 2011 Trend Watch
Tuesday, August 30 1:00 – 2:00 PM Eastern Time
Nello Franco, SVP of Customer Success, Lyris, Inc.
Jennifer M. Cook, Director of Communications & Community, Lyris, Inc.

Are your email marketing approaches hot...or not? As an email marketer, you know the pressure you are under to stay abreast of and leverage best practices so that you can deliver results to your organization. From the ongoing blitz of social media to the ever-growing impact of mobile devices, the opportunities are limitless. Yet, where should you invest?

Take an hour and learn from the experts at Lyris. Nello Franco, SVP of Customer Success and Jennifer Cook, Director of Communications and Community will reveal to you the Top Trends to Take On in 2011. They will show you what's working for companies like you and how to leverage the trends for greater success in the second half of the year.

Top trends this webinar will cover include:
● Shopper Marketing
● Social currency: How to monetize social spend
● The impact of the Millennial generation
● How gaming is changing the landscape
● Disruptive innovation

As a special bonus, attendees will receive a free copy of The Future of Email: 2011 Trend Watch Guide, as a follow up to the webinar presentation. This downloadable how-to guide is designed to help improve your email marketing results immediately.

Register for this webinar: https://cc.readytalk.com/r/e5sby7ijbl22

Friday, August 26, 2011

The fastest growing segment in marketing?

As I recently mentioned, we'll be exploring more about mobile in a series of upcoming posts.
(In the last segment, I looked at the way mobile is changing the retail landscape.) I was pleased then to come across the following quote:

"Mobile spend will surpass email and social media – this year."
In this blog on Forbes, Vice President and Principal Analyst at Forrester Shar VanBoskirk reports that

"Mobile has the steepest growth curve in our study; spend in mobile ads and search will pass that in email marketing or social media this year. Email actually paces at a healthy 10% compound annual growth rate over the next 10 years. But the rapid adoption of tablets and their associated new and pricey ad formats will bolster mobile marketing investment."
More interesting stats come by way of Jumptap. Including the following:
"Mobile users in their 50s continue to click on more ads than any other age group. Meanwhile, we saw an 11% uplift in CTR for 14-17 year-olds, which may be related to increased device use during summer vacation."
and
"Since we launched the MobileSTAT in May, we’ve seen a steady rise in click-through rates for incomes of all levels, and those at higher income levels continue to click more."
It seems that mobile is on the rise everywhere you look, with more and more users clicking through on mobile ads on all operating systems. What are your predictions for the world of Mobile Marketing?

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Tuesday, August 23, 2011

The Future of Marketing? Looking at Mobile

The recent $12.5-billion acquisition of Motorola Mobility by tech giant Google has the marketing world buzzing about the future of mobile. By purchasing the means of production, Google is cementing itself firmly as a mobile player well beyond the former implications of Android (even putting itself in competition with some of it's Android-running mobile partners.



So why is Mobile the next big thing? As reported by Memeburn:

"The overall growth of mobile over the next two years is predicted to be the most pronounced in the US, which will represent 28 percent of the global market, and Western Europe, which will account for 25 percent.

77 percent of the global population uses mobile phones and with current expansion rates, web access by people on the move — via laptops and smart mobile devices — is likely to exceed web access from desktop computers within the next four years."
We'll be exploring more about mobile in a series of upcoming posts.

Reason 1. Shopping To-Go
A recent report by comScore reported that "14 Million Americans Scanned QR Codes on their Mobile Phones in June 2011." With users scanning codes from printed materials and product packaging, suddenly both the marketing and advertising experience and the user experience have been expanded. While many are scanning codes from home, and likely experiencing marketing materials as a result, the report showed that "39.4 percent [of users scanned a code] from a retail store and 24.5 percent did so from a grocery store." Clearly users are interacting with QR codes as part of their shopping experience.

Taking that further, retailers can now also allow in-store comparison shopping via mobile apps. This could be a positive feature for brick-and-mortar stores, such as with the Best Buy Mobile app, or it could turn shoppers towards online shopping. For example, the new Amazon mobile app for students "Amazon Student" allows for in-store comparison shopping. According to Mobile Beat "Students standing in a bookstore can look at their syllabus, scan a book’s barcode with the iPhone or iPod touch camera, and determine whether the bookstore is ripping them off."

Clearly mobile is changing the in-store experience. Will you be using apps or QR codes to connect your online community to in-person experiences? What other mobile technology is being developed in this field? Share with us in the comments, and stay tuned for future explorations of mobile marketing.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Friday, August 19, 2011

Now Streaming Sports: Will Facebook Revolutionize The Way We Watch?

Do you "Like" Soccer? Budweiser UK is betting that you will, introducing the first live streaming sporting event to be broadcast on Facebook today with the FA Cup match between Ascot United and Wembley FC.

According to this post on The Sociable "'Ascot United has a capacity ground of just 1,150 people, so live streaming the game to potentially millions of Facebook users will be a real boost to the club.' Mick Harrison, Ascot United chairman stated"

The live stream will likely be a boost for sponsor Budweiser as well as fans click "Like" to access the stream. Streaming video isn't a new development for Facebook. Studios such as Universal and Warner Brothers have been playing with the idea of allowing video rental through Facebook pages since this past spring, with "The Big Lebowski" to mark the latest addition. However, the FA Cup match will be the first example of a live sporting event streamed in this manner.

Will you be tuning in? Have you ever streamed video content on Facebook before? Do you think this development will change fans expectations for Facebook pages?

Tuesday, August 16, 2011

Facebook and the power of 4 Billion "Things"

Today on Mashable we got another great infographic about social media marketing.
The graph pulled together many YouTube, Facebook, Twitter and Location Based Service stats for a compelling look at the growing world of social.

One interesting stat: The price increase of Facebook ads during the first half of 2011 was 70%. How can they justify such a stunning increase? The answer can be found easily elsewhere in the chart, with 750 million Facebook users and 4 billion things being shared on Facebook each day, the service holds a solid position as a social media marketing mainstay. Try and find a brand that doesn't want their product to be amongst those things with a direct line to those 750 million users.

However, many brands are looking to pages and the news feed as the answer to Facebook marketing, not ads. Back in May, Allfacebook.com reported on a study of paid Facebook advertising versus news feed content amongst 320 graduate and undergraduate students. The study "found that college-age students have “positive feelings” about business pages on Facebook but consider banner ads and sponsored posts to be intrusions."

Is your brand using the news feed to connect with customers? Buying facebook ads? Share with us in the comments on why or why not?

Looking to learn more about news feed optimization? Join us for a complimentary Web Seminar: How to Optimize Conversations on Facebook to Increase Your Social ROI on Tuesday, August 23 from 1:00 – 2:00 PM Eastern Time featuring Chad Estes, Vice President, Client Services at Vitrue. Register for the webinar here. I'll be liveblogging the webinar on twitter for @community20 at hashtag #SocialROI.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com

Monday, August 15, 2011

The Mobile Marketing Conference: Call for Presenters

The Mobile Marketing Conference
Event Date: March 19-21, 2012
Location: Miami, FL

Submit a proposal to speak at the top industry event for mobile marketing.

Your Opportunity
Production has begun for the groundbreaking new event - The Mobile Marketing Conference (TMMC). A top destination for marketers, digital experts, strategists and mobile evangelists, TMMC reveals extraordinary ideas about leveraging the mobile medium to build brand awareness, consumer engagement and increased profits. The TMMC experience will empower you to connect more meaningfully with consumers through this "always on" medium. TMMC will be chaired by Jeff Hayzlett, Former CMO of Kodak and Author of The Mirror Test.

The Mobile Marketing Conference: Capturing Share of Mind, Catalyzing Transactions & Proving ROI

We are actively recruiting speakers to bring The Mobile Marketing Conference to life in 2012. The submission deadline is Wednesday, August 24, 2011. Proposals will be accepted on a rolling basis so early submission is encouraged.

Added Bonus: All speakers will receive complimentary admission to the entire event (a $3,000+ value) and a discount code for 20% off standard rates to pass along to colleagues and contacts.

This call for presenters is limited to client side companies. If you are a vendor, consultant or solutions provider and wish to get involved, please see special notice below.
TOPIC AREAS
We are looking for best in class presentations around mobile strategy, user experience & engagement and what’s next. Specifically we are seeking case studies demonstrating the following key initiatives:
Maximizing Brand Impact in the Mobile Space
Using the Mobile Medium to Build Awareness & Engagement
Developing Brand Appropriate Short & Long Term Mobile Strategies
Translating Mobile Strategy at the Regional Level for Global Programs
Harnessing the Amplifier Effect: Integrating Mobile Into Your Overall Marketing Strategy
Triggering Desired Customer Actions Through Mobile
Extending Engagement Through Push Notification
Extending Your Loyalty Programs Through Mobile
Using Mobile to Drive Awareness of & Participation in Social & Digital Campaigns
Mobile Usage Insights: Emerging Patterns of Consumer Behavior
Capitalizing on Augmented Reality to Deliver Truly Personalized Mobile Experience
Generating Operational Efficiencies with Mobile
Allocating Your Mobile Spend
Understanding the Opportunities with LBS
Engaging Customers at the Point of Experience to Capture Real Time Feedback

Please do not feel limited by the list above. We are happy to consider topics not listed here that you feel would add value and be appropriate.

Formats include
1. Case study presentation (30 - 45 minutes long)
2. Interactive ideation and brainstorming sessions to engage the audience in discussion (30 - 45 minutes long)
3. Panel with 3 – 4 people debating/discussing a particular topic (30 - 45 minutes long)

Speaker Benefits
Speakers enjoy many benefits of presenting at IIR’s leading conferences including:
• Advance the purpose and value of mobile marketing
• Position their company as a pioneer in mobile marketing
• Reinforce their own position as a leader
• Share results of an exciting project
• Network with other industry leaders and participate in high-level discussions
• Access to IIR’s private online community exclusively for speakers

Submission Guidelines & Deadline
For consideration, please e-mail Krista Vazquez at kvazquez@iirusa.com with the following information by Wednesday, August 24, 2011.
• Proposed speaker name(s), job title(s), and company name(s)
• Contact information including address, phone and e-mail
• Title of presentation
• Brief overview of the presentation (1 short paragraph plus 2 bullets that illustrate audience takeaways): Please note: if your proposal is selected, portions of this description will be printed in the brochure and used online to promote your participation
• Brief speaker biography

SPECIAL NOTICE TO VENDORS, CONSULTANTS & SOLUTION PROVIDERS
Whether you are looking to build awareness, demo an exciting new technology, generate new business or strengthen existing relationships – a presence at The Mobile Marketing Conference will help you achieve your goals. Be at the right place at the right time. A limited number of sessions on the program are reserved for our event sponsors. Solution providers who wish to become part of the program should contact Melissa Ashley at mashley@iirusa.com.

Due to the high volume of responses, we are unable to respond to each submission. All those selected to participate as speakers will be notified shortly after the deadline.

Thank you for your interest in The Mobile Marketing Conference.

Krista Vazquez
Conference Director &
Director, Special Projects
IIR

kvazquez@iirusa.com
646-895-7336
708 3rd Ave, 4th Floor NYC 10017

Friday, August 12, 2011

Forward Focus Friday: An Interview with Cassandra Lin

Reposted from The Front End of Innovation blog in support of the 2011 Future Trends conference. Future Trends 2011 will feature a full day summit focusing on social media, technology, mobile and gaming trends on Tuesday October 4th entitled "THE NEW SOCIAL CURRENCY: Engage in the Relationship Economy." To learn more about Future Trends, visit the website here.

What do the letters T.G.I.F. mean to you? To young innovator and 2011 Future Trends Keynote Speaker Cassandra Lin, they stand for Turn Grease Into Fuel, a project she created that takes a step towards waste-free communities. The TGIF project encourages restaurants to donate used cooking grease to be turned into fuel for needy families, is currently working with 104 restaurants and has provided the equivalent of $32,000 worth of energy thus far.

Cassandra joined me recently for the second episode of our 2011 Forward Focus Podcast Series to discuss the project and her other visions for the future. To listen to the podcast, click here.

Cassandra is an Award Winning Community Problem Solver, U.S. delegate at the UNEP Children & Youth Conference, and Creator of Project TGIF. This October she will be presenting "Collaborating Youth to Change the World" at the 2011 Future Trends conference. To learn more, download the brochure here. Register here.

Want to learn more about the TGIF project? Check out their official YouTube video below.


Stay in touch with Future Trends, join our LinkedIn Community, follow us on Twitter or become a fan on Facebook for updates on the conference, discounts and industry news.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com.

New webinar series unveils the future of email, ROI of social conversations and more

The Institute for International Research invites you to join us for the following complimentary Web Seminars:

How to Optimize Conversations on Facebook to Increase Your Social ROI
Tuesday, August 23 1:00 – 2:00 PM Eastern Time
Chad Estes, Vice President, Client Services, Vitrue

Most brands & businesses are already on Facebook and have been managing their page(s) in a variety of ways, some effective and some not so much. In this discussion we'll review topics that will help businesses optimize their visibility in the hope page news feeds, ensure the conversations they start are timely and cut through the clutter. Mastering your social conversations on Facebook can be a lot of hard work, but with the right approach and the right technology it doesn't have to be as difficult as you might think.

During this webinar, Chad will discuss:
● News feed optimization
● Relevant messaging powered by social segmentation
● Efficient response management
● And more...

Register for this webinar.

The Future of Email: 2011 Trend Watch
Tuesday, August 30 1:00 – 2:00 PM Eastern Time
Nello Franco, SVP of Customer Success, Lyris, Inc.
Jennifer M. Cook, Director of Communications & Community, Lyris, Inc.

Are your email marketing approaches hot...or not? As an email marketer, you know the pressure you are under to stay abreast of and leverage best practices so that you can deliver results to your organization. From the ongoing blitz of social media to the ever-growing impact of mobile devices, the opportunities are limitless. Yet, where should you invest?

Take an hour and learn from the experts at Lyris. Nello Franco, SVP of Customer Success and Jennifer Cook, Director of Communications and Community will reveal to you the Top Trends to Take On in 2011. They will show you what's working for companies like you and how to leverage the trends for greater success in the second half of the year.

Top trends this webinar will cover include:
● Shopper Marketing
● Social currency: How to monetize social spend
● The impact of the Millennial generation
● How gaming is changing the landscape
● Disruptive innovation

As a special bonus, attendees will receive a free copy of The Future of Email: 2011 Trend Watch Guide, as a follow up to the webinar presentation. This downloadable how-to guide is designed to help improve your email marketing results immediately.

Register for this webinar
.

CMO Survival Guide - 5 Best Practices
Thursday, September 1st 1:00 – 2:00 PM Eastern Time
Chetan Saiya, Executive Director, Global MRM Sales, SAS

Media fragmentation, accelerated product life cycles, widespread globalization, and punitive regulatory constraints have made the CMOs job very challenging. Traditional marketing practices are no longer effective. Fortunately, Internet based collaborative technologies and marketing analytics can be leveraged to overcome these challenges. This webinar describes 5 best practices that leading CMOs and their marketing organizations have used to deliver better return on marketing investment.

Register for this webinar.

Tuesday, August 9, 2011

$300 Off Future Trends Conference. This Week Only.

Can you believe these stats?
The Number of Americans that check their SOCIAL MEDIA profiles daily: 46 Million
The Number of Americans that use SOCIAL GAMING: 61.9 Million
The Number of MOBILE phones in use in the world: 4 Billion

Before you can finish reading this post, these statistics will have grown exponentially. Trends drive consumers, and consumers drive sales. So how can you utilize each of these mediums to form meaningful relationships with your consumers that ultimately grow your business?
Future Trends brings you a full day Summit "The New Social Currency: Engage in the Relationship Economy", exploring mobile, gaming, social media, and technology.

SOCIAL MEDIA
• Consumer Connections: Social Engagement Refined Utilizing Games, Interactive Participation with Facebook and Apps; Successful Strategies that Attract and Retain Consumers
Mary M. Rodgers, Director of Communications, CUSINART AND WARING
TECH & MOBILE
• Personal Health and Well Being: Ecosystem and Systems Thinking in a Connected World of Empathy
Rajesh G. Mishra MD, PhD, Vice President Research & Development, GLAXOSMITHKLINE CONSUMER HEALTHCARE
GAMING
• Legend in Your Living Room! Trends in Total Transmedia Entertainment Experience Adrienne Allen, Creative and User Experience Lead, XBOX LIVE

Download the brochure to see other sessions and session descriptions.

Plus, speakers from Unilever, Aveda, Philips Consumer Lifestyle, Hallmark Cards, PepsiCo, Kraft Foods, Wyndham Worldwide, Intercontinental Hotels Group, HP, General Motors, Faurecia, UHG, EMD Chemicals, Merck, GlaxoSmithKlein Consumer Healthcare, Target, Westfield, Junior Win Team, New Think, Pulp Inc, Coolhunting.com, Kimberly Clark, and Firmenich Perfumery will share personal and professional stories that will give you the inspiration to make positive change. Download the brochure to find out how the speakers' stories will impact you.

Whether this will be your first time or you are a veteran attendee, you will have an experience incomparable to any previous events you have attended. We hope you will join your community of trend spotters, corporate thinkers, and news makers at the Gansevoort this October in Miami. Register now as a reader of this blog with code SMS15 by this Friday, August 12th & save 15% off the standard registration rate. Register here.

We look forward to seeing you this October in Miami!
The Future Trends Event Team

Visit the Future Trends webpage for more details
Follow us on Twitter
Become a fan on Facebook

Monday, August 8, 2011

New Stats for Mobile Marketers

A report released by Jumptap reveals a state-by-state breakdown of mobile phone platform usage. As reported by Mashable, "Android patriots are amassed in South and Southwest states, while iOS loyalists are pooled together in Northeast and Midwest states. In particular, California, Texas and Florida over-index for Android use and states in New England and the Midwest over-index for iOS use."

With more companies turning to mobile, and particularly app development, for marketing purposes this information is extremely relevant. When investing in app development, finding the platform that your audience is using is key. Check out the larger map here.

Is your company using mobile technology for marketing or other purposes currently? Are you planning to? Participate in our poll!


Friday, August 5, 2011

Forward Focus Friday: An Interview with Scott Trowbridge of Disney Imagineering

Reposted from The Front End of Innovation blog in support of the 2011 Future Trends conference. Future Trends 2011 will feature a full day summit focusing on social media, technology, mobile and gaming trends on Tuesday October 4th entitled "THE NEW SOCIAL CURRENCY: Engage in the Relationship Economy." To learn more about Future Trends, visit the website here.

When you go to work, are you looking forward to another day of making dreams become reality? Scott Trowbridge, Vice President of Creative and Research & Development at Walt Disney Imagineering is.


I recently had the pleasure of interviewing Scott for the debut podcast of our 2011 Forward Focus Podcast Series. When asked what his dream project to get to work on would be, Trowbridge responded, "Every project we do is a dream project, because that is what we're in the business of doing: making dreams come true."

Trowbridge also described Disney Imagineering as "constantly looking at ways to invent the Future for our customer." Following in the footsteps of innovator Walt Disney, the team at Disney Imagineering starts every day with a challenge to figure out "what are the cool new things that we can use to be proxies for magic."

To learn more about the ways that Disney Imagineering meets the challenges of evolving technology and customer trends, listen to the podcast here.

Scott Trowbridge will be presenting "Imagine(er) It: Creativity in Innovation/Research and Development" this October at the Future Trends 2011 conference. Want to hear one of the minds behind Imagineering's Blue Sky Studio, the Disney creative think tank that develops new concepts and experiences that may not be seen for five to 10 years? Register today.

To learn more, download the brochure here.

Stay in touch with Future Trends, follow us on Twitter or become a fan on Facebook.

Michelle LeBlanc is a Social Media Strategist at IIR USA with a specialization in marketing. She may be reached at mleblanc@iirusa.com.

Tuesday, August 2, 2011

Join us for three complimentary webinars

The Institute for International Research invites you to join us for the following complimentary Web Seminars:

How to Optimize Conversations on Facebook to Increase Your Social ROI
Tuesday, August 23 1:00 – 2:00 PM Eastern Time
Chad Estes, Vice President, Client Services, Vitrue

Most brands & businesses are already on Facebook and have been managing their page(s) in a variety of ways, some effective and some not so much. In this discussion we'll review topics that will help businesses optimize their visibility in the hope page news feeds, ensure the conversations they start are timely and cut through the clutter. Mastering your social conversations on Facebook can be a lot of hard work, but with the right approach and the right technology it doesn't have to be as difficult as you might think.

During this webinar, Chad will discuss:
● News feed optimization
● Relevant messaging powered by social segmentation
● Efficient response management
● And more...

Register for this webinar: https://cc.readytalk.com/r/iys75v8c3pyk

The Future of Email: 2011 Trend Watch
Tuesday, August 30 1:00 – 2:00 PM Eastern Time
Nello Franco, SVP Customer Success, Lyris, Inc.
Jennifer M. Cook, Director of Communications & Community, Lyris, Inc.

Are your email marketing approaches hot...or not? As an email marketer, you know the pressure you are under to stay abreast of and leverage best practices so that you can deliver results to your organization. From the ongoing blitz of social media to the ever-growing impact of mobile devices, the opportunities are limitless. Yet, where should you invest?

Take an hour and learn from the experts at Lyris. Nello Franco, SVP of Customer Success and Jennifer Cook, Director of Communications and Community will reveal to you the Top Trends to Take On in 2011. They will show you what's working for companies like you and how to leverage the trends for greater success in the second half of the year.

Top trends this webinar will cover include:
● Shopper Marketing
● Social currency: How to monetize social spend
● The impact of the Millennial generation
● How gaming is changing the landscape
● Disruptive innovation

As a special bonus, attendees will receive a free copy of The Future of Email: 2011 Trend Watch Guide, as a follow up to the webinar presentation. This downloadable how-to guide is designed to help improve your email marketing results immediately.

Register for this webinar: https://cc.readytalk.com/r/e5sby7ijbl22

CMO Survival Guide - 5 Best Practices
Thursday, September 1st 1:00 – 2:00 PM Eastern Time
Chetan Saiya, Executive Director, Global MRM Sales, SAS

Media fragmentation, accelerated product life cycles, widespread globalization, and punitive regulatory constraints have made the CMOs job very challenging. Traditional marketing practices are no longer effective. Fortunately, Internet based collaborative technologies and marketing analytics can be leveraged to overcome these challenges. This webinar describes 5 best practices that leading CMOs and their marketing organizations have used to deliver better return on marketing investment.

Register for this webinar: https://cc.readytalk.com/r/czmaqtw0y7x2