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Michelle

Looking at Social CRM

Is Social Customer Relationship Management or "Social CRM" the "next big thing" in the social media world? The concept ...

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Michelle

Was Obama's "Twitter Town Hall" a failure?

This past Wednesday, President Obama held the first live town hall meeting on Twitter. The event was hosted at the Whitehouse, and moderated...

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Michelle

Facebook Fights Back?

Hot on the heels of the new Google+ "hangout" video chat release, Facebook has just announced that it will be rolling out a new g...

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Happy #smday (& welcome to Google+?)
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Michelle

Happy #smday (& welcome to Google+?)

Today, June 30th, marks Mashable's Social Media Day, "A day to celebrate the revolution of media becoming social." This secon...

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New Research on Social Gaming

A May 2011 study by Saatchi & Saatchi found that of US internet users ages 18 to 44, 50% play social games on a daily basis. This study...

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Watch "The Holistic Approach to Social Media"
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Michelle

Watch "The Holistic Approach to Social Media"

Did you miss last week's webinar "The Holistic Approach to Using Social Media for Business" by Citrix? Not to worry, the arch...

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