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Twitter Declared Most Popular English Word of 2009

Mashable reports that the word, "Twitter" has been declared the most popular English word of 2009. The Global Language Monitor, wh...

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Woot.com Launches Deal Crowdsourcing Site

The venerable spot for deal-seekers just went social. Woot.com has introduced Deals.Woot.com , an attempt to turn its rabid fans into a cr...

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Social Media is a Team Effort

I came across this post from Chris Brogan's blog in which he compares social media to a recent football game he was watching. What he wa...

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Gamers get social media as Facebook comes to PS3

PS3 addicts can now access Facebook through their systems. Brandrepublic.com writes, Sony is promising more integration with Facebook to co...

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What can social media do for your business?

The MetroWest Daily News' Jeff Adair recently spoke with Bob Cargill, the Direct Marketer of the Year for 2009, recently commented on wh...

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Blogging Innovation: Five Steps to a Successful B2B Social Media Strategy

Matt Heinz of Blogging Innovation discusses today about how social media professionals can effectively manage B2B communication. Heinz offe...

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How to Build Brand Awareness of Facebook

This recent article in SearchEnglineLand.com discusses how a company can create brand awareness on Facebook. Kevin Gibbons give the example ...

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As a social media professional, what should you be reading?

What books are you currently reading to learn more about social media? Mashable just published a list with what they believe are the top fi...

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NYTimes: How to Market Your Business With Facebook

New York Times reporter Kermit Pattison writes today that small business owners may want to re-think their relationship with Facebook. As w...

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Free Web Seminar Next Thursday - Unlock a Better Business Strategy with Text Analytics

Start Date/Time: Thu, Nov 19, 2009 2:00 PM - 3:00 PM EST With SPSS text analytics, you can read documents, blogs, wikis, tweets, e-mails, ca...

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Burberry Banks on Social Media Love for their Iconic Trench Coat

Reuters reports this morning that the luxury goods brand, Burberry is introducing its nearly 100 year old Trench coat to social media. The ...

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NACCM 2009: I Want To Tweet You Up

Here's another post from the Customers 1st blog which highlights a session called "I Want To Tweet You Up" from Michael Tchong...

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Millennial Moms -- The Most Connected and Tech-Toy Dependent Population

According to a free whitepaper by Mr. Youth , Millennial Moms, those born between 1977 and 1996, are quickly becoming the biggest users of t...

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NACCM 2009: Answering the Social Phone – Listening, Measuring, and Engaging in Social Media.

NACCM 2009: Answering the Social Phone – Listening, Measuring, and Engaging in Social Media.

We're live this week in sunny Phoenix for the NACCM: Customer 1st 2009 conference. Our guest-blogger, Norma Huibregtse covered a sessi...

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Creating a Customer-Centric Social Media Strategy that Works

Here's a guest post from Norma Huibregtse on the Customers 1st blog that I thought might be of interest to our community readers. NACCM...

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8% Growth in Social Media -- Thanks to Aging Facebook Users

The Guardian reports today that social media has seen an 8% growth in popularity, largely thanks to the growing number of older persons on ...

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