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Anonymous

Should We Listen?

Though “listening” was a key word in every session yesterday, Conference Chair Jaime Punishill, opened the conference this morning challengi...

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Melissa

Citibank's Hard Fought Journey

Rachel Happe of Community Roundtable interviewed Jaime Punishill of Citibank and starts by asking Punishill about the ranking, or lack t...

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Melissa

Welcome to Day 3 of Social Media & Community 2.0 Strategies 2010!

Welcome to our third and final day of coverage at Social Media & Community 2.0 Strategies 2010. This week we’ve heard great case studie...

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Chalyce

Buy the Book: How Barnes & Noble Leverages User-Generated Commerce

How do we get our customers to help us do the things we’re here for? Kevin Ryan ( @KevinSRyan ), formerly of Barnes & Noble, shared how...

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Chalyce

And They’ll Tell Two Friends….and They’ll Tell Two Friends: Wells Fargo Builds a Business Case for the Social Web

Remember that Faberge Organics shampoo commercial from the 80’s where Heather Locklear promises that you’ll tell your friends about the sh...

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Andrew Abend

Yes Virginia there is ROI in Social Media

A common theme today revolved around getting management to buy-in to social media initiatives. Promoting what, Dawn Lacallade, Solarwind...

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