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Melissa

BP facing social media backlash

The Globe and Mail reports that embattled oil company and environmental villain is set to experience a social media backlash. Virtually ove...

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Unknown

Students creating decentralized social network

Four students from NYU have set out to create a social network where large hub servers do not host users information. They have promised a ...

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Melissa

Guest Post: Virtual meets IRL, again…Social Media 2.0 / #socialc20

Below is a special post from one of our 2010 attendees of Social Media & Community 2.0 Strategies. For more information on the event, pl...

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Melissa

One FREE pass to the Youth & Family Marketing Mega Event next week!

One FREE pass to the Youth & Family Marketing Mega Event next week! If you would like to attend the event on us and can take copious not...

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Melissa

Social Media & Community 2.0 2010 Wrap-Up

Thank you to all who joined us and all who followed our coverage during this year's event. We surpassed our already high expectations fo...

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Chalyce

Technology Isn't an Idea

It's late, and I just got home from a five hour plane ride, but I wanted to give a much-deserved shout out to Stephen Gates from Starwoo...

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Chalyce

Bringing Your Online Community Offline

Matt Warburton (@betfair) offered session attendees some good advice and ideas for taking your online community offline. He suggested that o...

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Chalyce

Pfizer Gives Two Stars to Amazon’s Five Stars

I had to LOL at Robin Spencer’s (#Pfizer) call out to the “Tambourine” people—folks who just want to connect everything because they can and...

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The Kenny Rogers Rule
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Anonymous

The Kenny Rogers Rule

Kellie Parker of SEGA ( who we’ve heard from earlier ) did a short and sweet presentation on managing multiple brands, and then turned th...

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Anonymous

Should We Listen?

Though “listening” was a key word in every session yesterday, Conference Chair Jaime Punishill, opened the conference this morning challengi...

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Melissa

Citibank's Hard Fought Journey

Rachel Happe of Community Roundtable interviewed Jaime Punishill of Citibank and starts by asking Punishill about the ranking, or lack t...

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Melissa

Welcome to Day 3 of Social Media & Community 2.0 Strategies 2010!

Welcome to our third and final day of coverage at Social Media & Community 2.0 Strategies 2010. This week we’ve heard great case studie...

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Chalyce

Buy the Book: How Barnes & Noble Leverages User-Generated Commerce

How do we get our customers to help us do the things we’re here for? Kevin Ryan ( @KevinSRyan ), formerly of Barnes & Noble, shared how...

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Chalyce

And They’ll Tell Two Friends….and They’ll Tell Two Friends: Wells Fargo Builds a Business Case for the Social Web

Remember that Faberge Organics shampoo commercial from the 80’s where Heather Locklear promises that you’ll tell your friends about the sh...

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Andrew Abend

Yes Virginia there is ROI in Social Media

A common theme today revolved around getting management to buy-in to social media initiatives. Promoting what, Dawn Lacallade, Solarwind...

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Chalyce

Making Support Social with Consumer-Generated Answers

Steve Alter threw out some impressive numbers from Microsoft Answers help community right from the get-go: · 114 million pages · ...

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How Open Do I Need to Be REALLY? Charlene Li Responds
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Angela Natividad

How Open Do I Need to Be REALLY? Charlene Li Responds

I've never heard Groundswell author and Altimeter Group founder Charlene Li speak before, and I'm glad I had the chance today. She...

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Don't Build Alone! How Community Improves Product Development
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Angela Natividad

Don't Build Alone! How Community Improves Product Development

Community manager Dawn Lacallade of Solarwinds is not an ordinary social enthusiast. Her talk this afternoon was less a vague preachfest ab...

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Social Media & Community 2.0 In Pictures
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Melissa

Social Media & Community 2.0 In Pictures

Not only are we live-blogging from the event, we're also uploading photos! Check out our Flickr feed for great pics of this years event...

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Anonymous

First Up: Jamie Punishill

Jamie Punishill, of Citibank, set the stage for the first “official” day of the conference. According to Jamie—and we heard this a little ...

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Melissa

A Conversation with The Top Corporate Twitter Brands: How Can I Unlock the Business Value of Twitter to Innovate, Interact, Inform?

Kellie Parker of Sega, Winnie Hsia of Whole Foods and Christi Day of Southwest Air are our panelists at this morning's discussion on ...

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Melissa

Welcome to Day 2 of Social Media & Community 2.0 Strategies 2010!

Welcome to the first main conference day of Social Media & Community 2.0 Strategies 2010! We're looking forward to full day of indus...

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Chalyce

Key Take Aways from Community Pros Panel

The concluding session of the day at the Social Media & Community 2.0 Conference was a panel of seasoned community managers. The panel a...

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Where Are You on the Community Maturity Model?
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Angela Natividad

Where Are You on the Community Maturity Model?

During a session called "Getting it right the first time: stories from community pros," co-founder Jim Storer of The Community Rou...

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Melissa

Mario Anima, Current TV: "I'm in the club"

Like Ralphie in A Christmas Story , we all want to be a part of something. Ralphie wanted the BB gun, he wanted to be liked and he wanted th...

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Current TV: The Tao of the Secret Decoder Ring
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Angela Natividad

Current TV: The Tao of the Secret Decoder Ring

This is a picture of Ralphie, the protagonist of A Christmas Story , dreaming about the obsession of his childhood: The BB gun. The BB gun, ...

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