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Podcast conversation with Zappos CEO, Tony Hsieh

In speaking with people after Tony's keynote, it became clear they found his message inspirational, but not necessarily helpful in their journey with community. I didn't have a great response to this until I saw slide in Patti Anklam's presentation the next day. She talked about the roles of an old ceo vs new ceo." specifically, the old CEO leads the company vs. the new CEO, who helps to create a sharing culture. That's when it clicked for me. Tony's a great example of what it means to be a CEO in the current business climate. This article (shared by Tony via Twitter this morning) is another example of that process in action. Download this podcast or stream it below.



* Recorded at the 2008 Community 2.0 Conference and cross-posted on Jim Storer's Mzinga blog.

Bryan Person

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